Shipping Policy

Welcome to our store. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

Order Processing

  • All orders are processed within 24 hours of successful payment confirmation.
  • Orders are processed on all working days except Sundays and public holidays.
  • Once your order is dispatched, you will receive a tracking ID via SMS, WhatsApp, or Email (if provided).

Shipping Partner

We ship all orders through our trusted logistics partner:

Delhivery

This helps ensure secure and timely delivery across India.

Estimated Delivery Time

  • Standard delivery time is 3–5 business days from the date of dispatch.
  • Delivery timelines may vary depending on your location, weather conditions, public holidays, or other unforeseen circumstances.
  • Remote or non-serviceable areas may require additional delivery time.

Shipping Charges

  • We offer shipping charges as displayed during checkout.
  • Any applicable shipping fees will be clearly shown before payment confirmation.

Order Tracking

After dispatch, customers can track their shipment using the tracking details provided.

If you do not receive tracking information within 48 hours of placing your order, please contact our support team.

You can track your order on our Track Order Page.

Delivery Attempts

  • Our delivery partner may make multiple delivery attempts.
  • If the customer is unavailable during delivery attempts, the shipment may be returned to our warehouse.
  • Re-shipping charges may apply for returned orders.

Incorrect Address

Customers are responsible for providing accurate shipping details.

We shall not be responsible for delays or delivery failures caused by:

  • Incorrect shipping address
  • Incorrect phone number
  • Incomplete delivery information

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Logistics disruptions
  • High order volumes during festivals or sales

In such cases, we appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping, tracking, or delivery of your order, please contact our customer support team.

Email:- help.lovixaa@gmail.com

Whats App:- +91-9409250712

We are always happy to assist you.


Note: Delivery is available only within India. Delivery timelines mentioned above are estimates and may vary depending on location and courier service availability.